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Website: buybies.com
Customer Support Email: [email protected]
Support Hours: Mon–Fri, 9 AM – 6 PM GMT
Business Address: 39 N Walnut St Ste 106, Milford, DE 19963, United States
We provide standard flat rate shipping on all apparel orders delivered to our supported regions within the United States. The total shipping cost applied during checkout is permanently fixed at $0.00 (Free Shipping). There are no hidden processing fees, regional delivery surcharges, or minimum order expenditure thresholds required to receive free delivery.
All orders placed on our store require processing time before they are formally handed over to our shipping carriers for delivery. Our handling operational guidelines are structured as follows:
Please note that fulfillment operations and carrier dispatch handoffs do not run over weekends (Saturday and Sunday) or during observed United States federal public holidays.
Once our 1 business day handling period is concluded and your apparel package safely leaves our warehousing facility, the standard transit time to its final destination is as follows:
Total Estimated Delivery Time: The combined timeline from the exact moment you finalize your order on buybies.com until it arrives at your delivery destination is calculated by adding our handling period to our carrier transit timeline. This results in a total delivery expectation window of 4 to 8 business days.
We believe in absolute transparency during transit. Within 24 hours of your package being collected by our shipping carrier partner, our platform will automatically generate a dispatch notification email. This message will contain your unique tracking number and a direct link to the carrier portal. You can monitor your clothing shipment status at every major logistics hub up until final home delivery.
To guarantee reliable transit speeds across the United States, we partner with trusted domestic and international logistics networks. Depending on package dimensions, weight, or fulfillment constraints, larger multi-item apparel orders may occasionally be divided into separate shipping boxes. If your transaction requires a split shipment, you will be issued multiple independent tracking numbers via email at absolutely no additional cost to you.
While we work closely with our carriers to prevent shipping delays, unexpected disruptions can occasionally occur. If your package does not arrive within our stated 4 to 8 business day delivery window, or if your tracking portal link pauses updates unexpectedly for more than 3 consecutive business days, please reach out to our customer support team immediately at [email protected].
We will open a high-priority investigation with the carrier network and guarantee a full resolution within 48 business hours via a completely free replacement shipment or a total financial refund back to your original payment method.
Delivery Methods
