Privacy Policy

Contact Information

Website: buybies.com

Customer Support Email: [email protected]

Support Hours: Mon–Fri, 9 AM – 6 PM GMT

Business Address: 39 N Walnut St Ste 106, Milford, DE 19963, United States

1. Introduction

At buybies.com, we respect your privacy and are committed to protecting the personal data we collect about you. This Privacy Policy details how we collect, use, process, and safeguard your information when you visit our online clothing storefront, interact with our product pages, utilize our sizing features, or complete an apparel purchase.

2. Information We Collect

We collect information directly from you when you interact with our storefront, create a customer account, or complete a transaction. This includes:

• Identity & Contact Data: Your full name, billing address, shipping address, email address, and phone number.
• Purchase & Apparel Preference Data: Information regarding clothing items you browse or purchase, specific apparel sizes selected, fit preferences, shopping cart history, and order configurations.
• Transaction & Financial Data: Information regarding your payment methods. All credit card payments are executed safely through our secure, third-party payment gateways; buybies.com does not view or store your complete financial account credentials or raw card data on our servers.
• Technical & Usage Data: Your IP address, device type, operating system, browser configuration, geolocation data, and analytics regarding how you navigate our clothing collections.

3. How We Use Your Information

We use your personal data to fulfill our business commitments and optimize your shopping experience. Specifically, we use your data to:

• Process, pack, label, and ship your clothing orders to your United States destination.
• Send order invoices, processing status notifications, and shipment tracking links.
• Provide responsive customer support, manage clothing size exchange requests, and process returns or refunds.
• Detect, prevent, and mitigate fraudulent credit card transactions or automated security threats.
• Comply with applicable legal, federal tax, and corporate reporting obligations within the United States.

4. Cookies, Pixels, and Analytics Tracking

We utilize cookies, web beacons, and advanced tracking pixels to optimize our clothing storefront. Cookies are small files stored on your device that help our website perform critical actions. We use them to keep track of clothing items placed in your shopping cart, save your language and region preferences, and track the performance of our site. We also use analytics tracking to observe general user behavior across our catalog to improve our clothing layout and sizing recommendations.

You can adjust your personal web browser settings to block or delete cookies, though doing so may prevent certain interactive features of our online storefront—such as maintaining an active shopping cart across pages—from functioning properly.

5. Data Sharing and Third-Party Providers

We do not sell, rent, lease, or trade your personal information to third parties for their independent marketing use. We share your information exclusively with trusted third-party contractors who execute critical business operations on our behalf:

• Payment Processing Gateways: To securely clear and authorize your payment card transactions.
• Shipping, Fulfillment, & Courier Services: To print shipping labels, handle warehousing logistics, and deliver clothing packages to your address.
• Infrastructure & Hosting Partners: To power our server environment and display our store content reliably.

All third-party partners are legally and contractually restricted from using your personal data for any purpose other than executing their specified service functions.

6. Data Security and SSL Encryption

We maintain strict security measures to keep your data safe. We use standard Secure Sockets Layer (SSL/TLS) encryption protocols across our entire domain to protect sensitive order details and personal customer records during transmission. Your data is stored behind secure networks and is only kept for as long as necessary to complete your apparel orders and satisfy legal tax accounting requirements.

7. United States State Privacy Rights (CCPA / CPRA / VCDPA)

If you are a resident of the United States (including California, Virginia, and other states with active consumer data laws), you hold explicit legal rights regarding your personal profile information. These rights include:

• The Right to Know: The right to request disclosure of the specific categories and pieces of personal information we have collected about you.
• The Right to Delete: The right to request the deletion of personal information collected from you, subject to specific legal tax exceptions.
• The Right to Correct: The right to request corrections to inaccurate personal records.
• The Right to Opt-Out of Sale or Sharing: We do not sell your personal data. However, you can formally opt-out of any third-party tracking pixels or automated data processing sharing used for targeted advertising.

To exercise any of these privacy rights, please submit an official written request to our support desk at [email protected]. We will verify your identity and fulfill valid consumer requests within the legally mandated time frames.

8. Policy Updates

We may update this Privacy Policy periodically to align with shifting operational practices or updated state regulations. Any revisions will be published instantly on this page with an updated effective date at the top of the statement.